Privacy Policy

CDimenso Creative House

At CDimenso Creative House, we value the trust our clients place in us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services or interact with our website.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you work with us or visit our website:

Personal Information

  • Name
  • Email address
  • Phone number
  • Business or brand name

This information is typically provided when you contact us, request a quote, or submit a project.

Project Files & Content

To perform our services, clients may provide:

  • Photographs
  • Product images
  • Branding materials
  • Reference images
  • Editing instructions

These files are used strictly for completing the requested services.

Technical Information

When visiting our website, basic technical information may be collected such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data

This helps improve our website performance and user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To communicate with clients regarding projects and services
  • To process and complete image editing and retouching work
  • To provide quotes, invoices, and service updates
  • To improve our services and workflow
  • To maintain client relationships and support

We do not sell, rent, or trade personal information to third parties.

3. Confidentiality of Client Images

We understand that photographers and brands trust us with valuable and sensitive content.

All images and project files shared with CDimenso Creative House are treated as confidential.

We:

  • Use files only for the agreed editing work
  • Do not distribute or sell client images
  • Do not share files with third parties without permission

If a client prefers that their work not be used in our portfolio or marketing, they may request this in writing.

4. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure.

These measures include:

  • Secure file handling workflows
  • Restricted access to project files
  • Professional storage and backup systems

While we strive to protect all information, no online transmission method can guarantee complete security.

5. File Storage and Retention

Project files may be stored temporarily for workflow purposes.

However:

  • Clients are responsible for maintaining their own backups.
  • CDimenso does not guarantee permanent file storage.

Files may be deleted after project completion to maintain system efficiency and privacy.

6. Third-Party Services

We may use trusted third-party tools for:

  • File transfer
  • Cloud storage
  • Communication
  • Payment processing

These services operate under their own privacy policies.

7. Your Rights

Clients have the right to:

  • Request access to their personal information
  • Request correction of inaccurate information
  • Request deletion of personal data where applicable

Requests can be made by contacting us directly.

8. Updates to This Policy

CDimenso Creative House may update this Privacy Policy from time to time.

Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

CDimenso Creative House
Email: Hello@cdimenso.com