Frequently Asked Questions
What services does CDimenso offer?
We specialize in Photo Retouching, Personal Branding image editing, and eCommerce product image editing.
Who do you work with?
We work with photographers, personal brands, agencies, and eCommerce businesses looking for professional image post-production.
How do I submit my images for editing?
You can send your images along with instructions and references through file transfer services or the method agreed upon during the project discussion.
What file formats do you accept?
We typically accept RAW, JPEG, TIFF, and PSD files.
How long does editing take?
Turnaround time depends on the number of images and complexity of the edits. Estimated delivery time will be communicated before the project starts.
Do you offer revisions?
Yes, reasonable revisions are included to ensure the final result aligns with your expectations.
Are my images kept private?
Yes. All client images and files are treated as confidential and are not shared with third parties.
Can my images be used in your portfolio?
We may showcase edited work in our portfolio unless the client specifically requests confidentiality.
How do payments work?
Payment terms are discussed before starting the project. Depending on the project, full or partial payment may be required upfront.
Do you offer refunds?
Due to the nature of digital editing services, refunds are generally not provided once work has started or files have been delivered.